Delivery Information:
At Seasonal Scents, we are committed to providing efficient and reliable shipping services to ensure that you receive your candles in a timely manner.
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Order Processing Time: Upon receiving your order, we strive to process it promptly. Orders are typically processed within the same day, excluding weekends and holidays. During peak seasons or promotional periods, processing times may be slightly longer, but we will notify you promptly if there are any delays.
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Shipping Options: We offer a range of shipping options to accommodate your needs. Standard shipping typically takes 3-5 days for delivery, while express shipping options are available for faster delivery times (Within 1-3 days). Please note that delivery times may vary depending on your location and the shipping method selected.
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Shipping Rates: Shipping rates are calculated based on the weight of your order, the shipping destination, and the selected shipping method. You will be provided with shipping rate options during the checkout process, allowing you to choose the option that best suits your preferences and budget.
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Tracking Information: Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this information to track the status of your shipment and monitor its progress until it reaches your doorstep.
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International Shipping: We are pleased to offer international shipping to select destinations. Please note that international shipping rates and delivery times may vary depending on the destination country's customs regulations and import duties. Customers are responsible for any customs fees or taxes incurred upon delivery.
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Delivery Expectations: While we make every effort to ensure timely delivery of your order, please understand that unforeseen circumstances, such as extreme weather conditions or carrier delays, may occasionally impact delivery times. If you experience any issues with your delivery, please contact us, and we will do our best to assist you.
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Delivery Instructions: If you have specific delivery instructions or preferences, such as leaving the package at a designated location or requiring a signature upon delivery, please indicate these instructions during the checkout process, and we will do our best to accommodate your request.
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Customer Support: Your satisfaction is our top priority. If you have any questions or concerns about your order or shipping options, please don't hesitate to contact our customer support team. We are here to assist you and ensure that your shopping experience with Seasonal Scents is exceptional from start to finish.
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Thank you for choosing Seasonal Scents. We appreciate your business and look forward to serving you!